[Resolved]  Reliance Communications — Stealing of a/c balance by RCOM daily

Address:Sundergarh, Odisha, 769002

My mobile number is [protected]. Every time i'm recharging any amount in main balance and the company is stealing the money within few days and my a/c balance is coming to zero. It is happening even when i'm not using the phone or not making any call/sms.
Last recharge done on yesterday[protected] with rs. 20 and today[protected] it is showing zero balance. I've not made any phone call. I have confirmed that i don't have any value added service activated, i've not subscribed to any other service.
Rcom has stolen more than rs. 500 in last 6 month.
The customer care support (198) is practically of no use as they never attend any phone call from customers.
I am very dissatisfied with the service of reliance communications.
I want my money back into my mobile number [protected]
Kindly help me out of this problem of randomly deducting the balance without any reason. Otherwise i've to take legal action before starting campaign against this fraud gsm company.
Was this information helpful?
No (0)
Yes (0)
May 31, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2017
Reliance Communications Customer Care's response
Dear Suvendu,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Apr 30, 2017
Reliance Communications Customer Care's response
Dear Suvendu,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
Complaint comments 

Comments

Custom id :[protected]
Broad band connection not working for last 20 days.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information