[Resolved] Reliance Communications — Stealing of a/c balance by RCOM daily | |||
My mobile number is [protected]. Every time i'm recharging any amount in main balance and the company is stealing the money within few days and my a/c balance is coming to zero. It is happening even when i'm not using the phone or not making any call/sms. Last recharge done on yesterday[protected] with rs. 20 and today[protected] it is showing zero balance. I've not made any phone call. I have confirmed that i don't have any value added service activated, i've not subscribed to any other service. Rcom has stolen more than rs. 500 in last 6 month. The customer care support (198) is practically of no use as they never attend any phone call from customers. I am very dissatisfied with the service of reliance communications. I want my money back into my mobile number [protected] Kindly help me out of this problem of randomly deducting the balance without any reason. Otherwise i've to take legal action before starting campaign against this fraud gsm company. Was this information helpful? | |||
May 31, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Apr 28, 2017 Reliance Communications Customer Care's response Dear Suvendu, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Apr 30, 2017 Reliance Communications Customer Care's response Dear Suvendu, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||
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Broad band connection not working for last 20 days.