[Resolved]  Reliance Communications — Unethical practises by reliance telecom

Address:624101

My brother lives on a farm in the palani hills.
He has a reliance telecom number : [protected].
He had recharged his phone for rs. 100. Later in the day, he found his balance had come down to just rs. 3/- though he had not used his phone at all.

Then he found the following two messages on the phone:

You have been successfully subscribed to shotforbiscsub60 service for 30 days. To un-subscribe sms unsub 4036 to 155223 (Toll free).

You have been successfully subscribed to anchalvideowsub service for 7 days. To un-subscribe sms unsub 4069 to 155223 (Toll free).

Both of which he had not subscribed to. Highly unethical practises by reliance telecom.

Could you please initiate action against the company and stop such practises.

Kindly let me know what action has been taken please.

Krishna mohan
[protected]
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Jul 31, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2017
Reliance Communications Customer Care's response
Dear Krishna,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Thank you!

Regards,
Reliance Communications
Complaint comments 

Comments

Here is an even uglier twist to the tale. Within minutes of posting a complaint with an on line consumer forum, I get a call from Reliance customer care asking for my bank account / credit card saying that they would immediately transfer the Rs.100 /- So (surprised by just how quickly they got back to me) I gave him my credit card number and then found that my card was being debited for Rs, 6 248/- Fortunately since my card is protected with a one time otp I was able to stop this. So obviously there is a nexus between the on-line consumer complaint forum and whoever was trying to phish me. The number ON THE PHONE WAS: [protected].

And the transaction was on Wibmo PayZapp for Rs. 6, 648/-
Hello sir i purchased this new connection of reliance And i was very satisfied for few days but after sometime my data is not starting despite having Data pack ..I called customer care 25 times but no action taken till now please resolve me problem sir...
My email id :- [protected]@gmail.com
Reliance Communications Customer Care's response, Jun 26, 2017
Verified Support
Dear Arshad,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
Till date i'm experiencing bad connection with Gio, no proper stable network, data issue, never experienced 4G connection, I'm not going to prefer this connection any more, Please refund my money which I payed.
Mere mobile me 4 dino se network nahi aa raha hai jo ki Reliance Communications ka hai meri 4 dino se sare importent calls, netbanking, job opportunity aur dhero sare kaam ruki huwi hai iska harjana koun dega
solution de ya main police station main maan hani ka fir darj karwa dunga
Reliance Communications Customer Care's response, Jun 26, 2017
Verified Support
Dear Arun,

We are so sorry and highly regret the issue faced by you. Would request you to please visit: http://bit.ly/1cmd6ds from a computer and register your complaint. We assure you that our representative will get in touch with you shortly.

Regards,
Reliance Communications

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