Reliance Communications — unutilized prepaid balance

 
11 Reviews
 Roy Mathews on Nov 7, 2017
I am a reliance mobile prepaid user. Cell no.[protected]. Along with me 4 more family members of mine are users of the same service provider with various prepaid topup balances and unused data..

Today we are forced to migrate to another telecom operator as reliance communication apparently seems to be winding up their operations as per market information. Reliance has provided us with porting request codes.

My services have been discontinued for the last 2 days despite having adequate mobile prepaid balance. Can anybody throw some light whether the unused prepaid balance will now be transferred to the new telecom operator to whom i am forced to migrate. What happens to the balance of all my 5 mobile no's which is approx. Rs.2000+.

I feel trai should look into this matter as there will be lakhs of users like me who will loose our hard earned money for no fault of ours. Request trai to pass some directives to this effect.

Complaint Status


[Nov 07, 2017] Reliance Communications customer support has been notified about the posted complaint.
Complaint comments  10 Comments     Updated: Share0Tweet0Share0

Comments

Dear sir pleases send my port code my nu is 9389585656 please send my code in my mail imidiyet alok77102@gmail.Com
Sir I am port request but no code received only message me from 1901 insufficient balance plz help me I am port my mobile no 9357888893
Call service is not available. it is heard that- not reachable/switched off- when trying to this number.
I have been not getting any network since the past 3 days on my phone. My work and personal life are suffering a lot due to this. Please treat this complaint sincerely and get it resolved!!!

Mob No:9350951788
I am resident of nagpur Have received your message to port my mobile to Air tel but have not received UPC
Pl do the needful
The company is shutting down by end of November 2017. There is no communication from reliance communication regarding this for my prepaid Reliance Mobile number. Now when I want to save my number and requested for number portability, I have not received UPC after sending message 10 times. Kindly guide me as soon as possible.

Thanks,
I sent sms for mnp to 1900 but I have not received UPC
My sim is not working since today i.e 1st November 2017. I am not able to contact customer care or do anything about it. Kindly let me know why it has been deactivated.
Dear Sir,
I have a problem in my reliance Gsm number Here is no Network in my mobile My mobile no:919533051577, After network its Came I send Port message but I'm not Getting A message So Can you please solve my problem, I hope you'll Understand my Situation.
Thank you .
Regards And Best Wishes
I also having same issue.. We have 4 prepaid connections having unused balance of 700+. How we get this amount back???
Last one week no network to use the balance also. It also affected by bank transaction where I added my number.

It's a worst thing TRAI needs to react faster on this issue.

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