[Resolved]  Reliance Communications — Unwanted deduction from my prepaid balance

Address:Jabalpur, Madhya Pradesh

Madam/Dear sir, An amount of Rs 49 hasbeen deducted from my reliance GSM mob no-[protected] as VAS ADPAY GSM on 23 june 2015 while there is no any such service is activated on my number.Customer care also didnot reply accordingly.Please refund my amount.
Was this information helpful?
No (0)
Yes (0)
Oct 27, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2015
Reliance Communications Customer Care's response
Dear Nipun,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jun 25, 2015
Reliance Communications Customer Care's response
Dear Nipun,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
Complaint comments 

Comments

Alternate no. is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information