Reliance Communications — Wrong balance deducted

Udita Manu

Address:

Faridabad, Haryana, 126102

120 Rs balance deducted on 31st may 2016 without any reason.
From the last 2 months more than 500 Rs. deducted which has not been refunded till now.
Customer care executive not responding. I am highly disappointed by their services. Please suggest what to do inn this case.

Please support in getting my refund from reliance.
Regards
Udita
Contact- [protected]
Reliance GSM

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Reliance Communications customer support has been notified about the posted complaint.

Jun 03, 2016

Updated by Udita Manu Last month my wrong balance of Rs 500 deducted.
I called so many times but customer care executive is not picking up the call.
Please resolve my query.
I don't know why reliance is providing so much bad services to the customer.
When i called 6-7 times, they picked up the call once & said that there is some technical updations in the system & we cannot check account information.

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Udita,

Regret the inconvenience caused. We have arranged an outcall to understand and address your concern. Our team will get back to you by 08:00 AM tomorrow.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Udita,

We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required.

Regards,
Reliance Communications

vikky10122

Mam bhaut cheap service h in logo k I am facing the problem from 7 days I don't able to outgoing calls but they didnt give any satisfactory response