[Resolved]  Reliance Communications — Wrong charge

Address:625015

Sir/ madam

My self Anurag kumar & my reliance no. Is [protected].

Despite multiple time unsubscribing i am getting below message and charges of 21 each week from my account. I have subscribed more than 10 times. i have message proof that you have been successfully unsubscribed. still why i am getting charged

I always receive message as "Your subscription to INTELGAMESSUB21 SERVICE HAS BEEN renewed FOR 7 Days. To unsubscribe SMS UNsub 4043 to 155223.

That type deduction regularly.

Please reply as soon as possible.
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Apr 18, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2017
Reliance Communications Customer Care's response
Dear Anurag,

Please give us some time, we'll get this checked at our end and revert back to you with an update on this.

Regards,
Reliance Communications
Apr 15, 2017
Updated by Smart Anu
again i have been false charged with and Rs 21 deducted. Kindly stop doing that. I don't have much time to log a complain and get money back.

Kindly give penalty for causing disturbance to customer. I sue you to court for Rs 1 million penalty be careful.

You have been successfully subscribed to Bwoodmaniasub21 and Rs 21 deducted from my account
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