[Resolved] Reliance Communications — Wrong deduction and stubborn behaviour

anup choudhary 87

from Mumbai, Maharashtra

Address:

Jaipur, Rajasthan, 302001

Hello team

i am anup choudhary from jaipur, using realiance gsm sim card with no. [protected].

on dated 4 NOV 16at 10o clock approximate my balance was 30 inr . at 12 am they deducted my all money, i raised the compaint and after one day they refund my money and on the same they deduct it back .

on dates 6 nov 16 i recharged with rs 150 at 11.32 pm .and on 8 NOV 16 they again deduct my all money by saying i have used internet, at the same time i was having 945 mbs left in internet balance,

this reliance people cheat every time by doing this . cheap class greedy people .

so please help me out with this problem

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Dec 19, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2016

Reliance Communications Customer Care's response Dear Anup,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 12, 2016

Reliance Communications Customer Care's response Dear Anup,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you!

Cheers,
Reliance Communications