Reliance Digital — about software in my hp laptop

Im deeply unsatisfied with the customer care received from reliance digital shobha city mall, thrissur kerala. I told them my laptop doesnt hold a real version of word. Tey didnt check it properly. It is showing expired now. Im a docter. I have emergency project works which is going to get suffered. Im going to complaint it to consumercourt if im not being provided with the real software