[Resolved] Reliance Digital — ac delivery and installation issues | |||
Hi, We have ordered ac, wahing machine and tv and we were promised to deliver the products in 24 hrs and installation in next 24hrs. We did not receive our products even after crossing 5 days time and we have been told that there is no stock for ac. What a stupid service from reliance never expected this from a trusted merchandise. They are not even willing to refund my money and we are struggling (Impacting health conditions) as a family Was this information helpful? | |||
May 20, 2019 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Apr 16, 2019 Reliance Digital Customer Care's response Hi Swajita, That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touchpoints using this link: https://bit.ly/2XbzWVB. Thank you. | |||
 1 Comment | |||
Comments
These Numbers are always busy and not able to contact them.There is no higher management(manager outside or manager on leave Iam hearing these from past 3 days)to address the delivery or to process Refund atleast.Iam unsure how Reliance will sell the products to the customers which are not even in stock and get the payments done.This is the highest level of cheating customers.They have taken money and Reliance is not delivering/installing the product at the same time they are not ready to process the Refund.This is disgusting experience I ever had.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
47%
Complaints
4646
Pending
0
Resolved
2133
3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
View all Reliance Digital contact information