[Resolved] Reliance Digital — ac servicing complaint [protected] | |
We have purchased one samsung ac with 2 years of resq extended warranty, for last couple of weeks we are chasing up the customer care for ac servicing, everytime there lines are busy for hours, finally somehow after waiting for several days they have logged a call and commuted to send the engineer in 2 days, now its been more than 3 weeks they have not turned up, we are following up on daily basis, they listen the problem put the call on hold and cut the line after few minutes, 2 weeks back their engineer called me and said that he will come tomorrow, but next day he did not pick the phone every time the same thing is happening, this is really mentally harassment for us, Call ref id: [protected] Was this information helpful? | |
May 26, 2019 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Apr 25, 2019 Reliance Digital Customer Care's response Hi, We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you. Verified Support Apr 25, 2019 Reliance Digital Customer Care's response Hi Mukesh, Kindly note down your Complaint Reference Number[protected]. Our team is working towards finding a speedy solution to your concern. | |
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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