[Resolved] Reliance Digital — air conditioner 2 tonnes

sanjaysek

from Bapatla, Andhra Pradesh

Address:

Durg, Chhattisgarh

I had purchased an reconnect air conditioner last year in april which is giving trouble and even after continous requests and mails they are not providing any solution for product under warranty.. I had even complained on their toll free no and complaint no. Is [protected].. They sent the technician twice but they didnot do anything. Now i dont want such ac and need an replacement now and if possible cash back as i feel cheated and harrased because of such service and product

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Apr 17, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2019

Reliance Digital Customer Care's response Hi,
We regret the unpleasant experience you've had. Please call us on our toll-free number[protected]. You can also find out other customer relationship touch points using this link: https://bit.ly/2XbzWVB. Thank you.

Verified Support

Mar 15, 2019

Reliance Digital Customer Care's response Hi,
We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

Verified Support

Mar 16, 2019

Reliance Digital Customer Care's response We would like to notify you that your concern has been escalated and being worked upon by the relevant team and your Complaint Reference Number is[protected]. Please make a note of it.