[Resolved]  Reliance Digital — air conditioner purchase

Address:

560102

I have purchased 4 lg airconditioner (2 no, s of 2 ton, 1.5 and 1 ton each) from reliance digital hsr layout store on 6th and 7th october. I have explicitly asked them to deliver all the product with one more samsung refrigerator before 17th october as this is for commercial purpose, sales executives are agreed for the same. We have opening ceremony of our new office on 22nd oct and i want everything to be installed before 19th october so that we can paint and do the carpet installation to floor. But till now i have not received 1 airconditioner of 1 ton capacity and before delivering the other 3 ac's, reliance executives didn't even bother to inform about the unavailability of 1 ton ac. When delivery guy came and gave me the receipts i saw that 1 ac and all 4 stabilizers were missing, i called the reliance store after long waiting on the call, i have been informed that currently they don't have a stock. It is very very unprofessional behaviour, from past 1 week i have been following up for that product but its just time waste and increasing my stress, now reliance team saying that they can deliver it only on coming tuesday ie oct 22 and no guarantee date for stabilizer delivery. If this is the case why did they promised to deliver it before 17 october when im purchasing the product. Is that not their responsibility to check the status of the stock before selling it?. I fed up with this service, we have to inaugurate our new office on tuesday and want to do installation and painting of walls, carpet work before monday but now its not possible because of this pathetic service. Even i asked them to at least cancel the order but they were saying that also impossible. What's that?.