[Resolved]  Reliance Digital — amount charged for free item

Address:533101

Hi team,

I got a call from your team and said they will call me again. I have not received any call again.
No one is trying to resolve it.
This is very rediculous.
I purchased the tv on jan 13 at around 10pm and people from store call me and say offer is applicable after 10pm not at the time of my purchase.
This is not a valid explanation and not acceptable.
Next level of mine is...
Jn road store in rajahmundry gives the product free and why this store charged me?
Return the amount before i escalate to higher level.

Ambica
[protected]
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Mar 14, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,  

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,  
Reliance Digital
Verified Support
Jan 19, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,

Your complaint is in process and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital
Verified Support
Feb 06, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,

We wish to inform you that our team has got in touch with you and addressed your concern.

At Your Service,
Reliance Digital
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