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Reliance Digital Complaints & Reviews

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Last updated Sep 21, 2023
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Reliance Digital reviews & complaints page 11

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S
Senthil Kumarn
from Ernakulam, Kerala
Oct 9, 2022
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I have Reliance RESQ Extended warranty, my Samsung AC was throughing Error PC 00 and PC04 on 19th September, Team visited promptly with in a two days but they where unbale to resolve the issue immediately and they mentioned that PCB board need to be replaced and they left, not its neary 20 days I have not received any call from any one. I escalated many time via email and by calling customer services but I just get a reply with in a day my issue will get fixed but nothing happens

I'm really frustrated with support and service provided by Reliance RESQ. There is no Grevience team who can address the escalation.

Now I am wondering why did I taken the services from Reliance. If Reliance is not correcting their support and services this will impact their name very much
Reliance Digital customer support has been notified about the posted complaint.
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    R
    Raju Islam
    Oct 7, 2022
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    OnePlus 10 pro order No RDF41171339 Cencel Way

    Dear Reliance Digital Team, Right at the outset of the mail, I would like to express my umpteen dissatisfaction towards the service provided and the situation in which it is being handled. I had placed an order in your Reliance Digital, Guwahati Store for an 1 Plus 10 Pro handset, along with full payment. The order was also confirmed and due for delivery today. I had also received a call about the delivery status.- informing me that the consignment...
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    Murali Rajendran
    from Chennai, Tamil Nadu
    Oct 7, 2022
    Oct 10, 2022
    This thread was updated on Oct 10, 2022
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    Non functioning of AC and Stabilizer more then 16 days.

    Address:Ranga nagar Perungalathur

    Sir/Madam,

    This is R. Murali, customer from Perungalathur, Purchased AC and Stabilizer at Reliance Muduciur, Chennai 600063 on 28/03/2022. I am facing issues on non-functioning of AC (Compreser not working) and Stabilizer from September 20 2022 onwards. I have raised a complaint on the above date, facing issue till date, as you have responded me that there is no Safestab stabilizer stocks all over India, later I received so...
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    Murali Rajendran
    from Chennai, Tamil Nadu
    Oct 7, 2022
    Oct 10, 2022
    This thread was updated on Oct 10, 2022
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Non functioning of AC and Stabilizer for the past 16 days.

    Address:Ranga nagar Perungalathur

    Sir/Madam,

    This is R. Murali, customer from Perungalathur, Purchased AC and Stabilizer at Reliance Muduciur, Chennai 600063. I am facing issues on non-functioning of AC (Compreser not working) and Stabilizer from September 20 2022 onwards. I have raised a complaint on the above date, facing issue till date, as you have responded me that there is no Safestab stabilizer stocks all over India, later I received so many calls due...
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    Deepak Chaluvadi
    Oct 6, 2022
    Oct 6, 2022
    This thread was updated on Oct 6, 2022
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    Address:7-9-211,3rd floor , Rajpangal 8th lane , Ongole

    My name is Deepak Chaluvadi Resident of Ongole On 05.10.2022 I transferred Rs. 36, 299/- for ordering laptop in online reliance digital Ongole but in online reliance digital reflect order payment unsuccessful so I purchased it in store. I paid amount of Rs.36, 299 through Google pay (union Bank Of India) at the time of online order kindly Revert requested amount to my account communication address [protected]
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    Reliance Digital customer support has been notified about the posted complaint.
    Oct 06, 2022
    Updated by Deepak Chaluvadi
    name is Deepak Chaluvadi Resident of Ongole On 05.10.2022 I transferred Rs. 36, 299/- for ordering laptop in online reliance digital Ongole but in online reliance digital reflect order payment unsuccessful so I purchased it in store. I paid amount of Rs.36, 299 through Google pay (union Bank Of India) at the time of online order kindly Revert requested amount to my account communication address [protected]
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      P
      PadmaLatha10
      Oct 5, 2022
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      I have ordered a BOAT AIRPODS from Reliance Digital website on 5th October 2022.
      Amount is deducted from my account, but payment is show as PAYMENT UNSUCCESSFUL under my orders.

      Order No:RDF41022793
      Order placed: 5th October 2022
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        A
        Arjun saharawat
        from Meerut, Uttar Pradesh
        Oct 5, 2022
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        I am complaining about my order. I m ordering my phone 25 sep 2022 but my order not delivered. Day by day I m call to customer care they said wait wai nd wait only so plz respond my order my resgistered mobile no. Is [protected]
        Reliance Digital customer support has been notified about the posted complaint.
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          S
          Santosh Ahirwar 11
          from Indore, Madhya Pradesh
          Oct 4, 2022
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          Product Not delivered also not responding

          Dear Sir,

          During the sell I order Samsung Galaxy S21 FE, on 24.09.2022 Order No. RDF39790612 and the Tracking ID is AWB: [protected] wich would be delivered on 30.09.2022, Parcel reached at Hub on 28.09.2022. From that day the parcel is Scanned at hub daily but not forwarding Delivery Center for delivery. Further I raised Complaint at Reliance Digital Helpline number, they said it will take 24-72 hrs to resolve complaint, but...
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          Gunavikesh Sana
          Oct 4, 2022
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          I had ordered oneplus tv on october 1st but they are postponed delivery dates multiple times but not yet delivered th product.
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            S
            Swapnil62902678
            Oct 4, 2022
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            I had purchase air conditioner on 23th mar22 . As mention in term and condition that I’ll receive Cashback after 90-120 day’s, but this month I paid 6th EMI then also I haven’t receive it .
            LCFNAS[protected]
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              J
              Jobys2k
              from Ernakulam, Kerala
              Oct 3, 2022
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              Product (ITEL 43 UHD G4334IE) found defective within 2 weeks of purchase.

              Intimated the dealer, and defect confirmed. No action for replacement or refund from dealer.

              TV Model : ITEL 43 UHD G4334IE
              Product Purchase Date : 06/Sept/2022
              Complaint Registered on : 20-Sept-2022
              Reliance Digital customer support has been notified about the posted complaint.
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                S
                Shakuntla Das
                from HYDERABAD, Andhra Pradesh
                Oct 2, 2022
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                Address:Hyderabad

                This is with reference to order number.RDF40182243
                I have ordered apple adapter on 26th September 2022, delivery showed my 28th September 2022, but in the app delivery status is not showing and I even complaint about it, they are not even responding to complaint, till date I didn't receive my order neither they are confirming about the delivery date, pathetic services they have, customer care is totally useless can not expect this from a company like reliance.
                I requested them even I can pick this order from stores near by my house they are not even helping for this.
                I don't know where should I complaint about this
                Reliance Digital customer support has been notified about the posted complaint.
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                  S
                  Sachin Sachania
                  Sep 30, 2022
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                  Address:Ghaziabad

                  Reliance has been stalling to honor the warrant for our washing machine for over a month

                  Customer care is now deliberately disconnecting all support calls
                  Very recently they have decided to close the issue without addressing us

                  Service ID [protected]

                  There are so many such complaints against Reliance Digital for not honoring the Warranty in this forum in the past
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                    V
                    vamsikrishna prasad
                    Sep 30, 2022
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                    Website:www.reliancedigital.in

                    Hi, i have palced an order in reliance digital site on 25th september 2022 with order number - RDF40057859. The order was supposed to get delivered on 28th september but i still did not receive the order. The delivery partner ECOM EXPRESS is not answering any calls and mails from my end.

                    The status on ecom express still shows IN TRANSIT and will be delivered by 28th september and its 30th september today.
                    Reliance Digital customer support has been notified about the posted complaint.
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                      P
                      Pradeep Sarode
                      from Mumbai, Maharashtra
                      Sep 29, 2022
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                      Not delivering the goods and canceling order on without our consent

                      We booked the TCL QLED 50 inch .We paid the amount for the same.The order number RDF40108296 is given as confirmation. We have not received the delivery on agrred delivery date of 26-27 sept. We followed up with customer care.They are unable to give xact ststus. They raised the complaint. On 28 we have taken up the matter with Mr Hitsh patil CEO escaliation.
                      He requested for allowing some time. On 29 sept again we sent mail to Mr Hitesh...
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                      S
                      sukhen dhar
                      Sep 29, 2022
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                      Address:Jio store..bharsala more

                      I have cancelled my order and they are taking too much for processing my refund...
                      My register mobile no [protected]
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                        S
                        Sunny j
                        from Bengaluru, Karnataka
                        Sep 29, 2022
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                        I bought a whirlpool refrigerator from Reliance digital at OT Road, Inda, Kharagpur-721305 on 08/04/2022. But after 2 month it stopped working and still it is not working even after being repaired twice by your technician.

                        Register Mobile number: [protected]
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                          S
                          sukhen dhar
                          Sep 29, 2022
                          Sep 29, 2022
                          This thread was updated on Sep 29, 2022
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                          Order cancel

                          Address:Rampurhat 3595

                          My register mobile no [protected]
                          I m purches wrong product from reliance digital app...but cancel not showing... And Store employee not response me...and deny......
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                          rjsen01
                          Sep 28, 2022
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                          Deficiency of the offline store service

                          As per previous Grievance no-3871305
                          Reliance digital internal Complaint Reference Number is[protected].

                          I would like to know that the person who spoke to me and we cannot do anything else.

                          I can't be satisfied with their words.What it is doing is just a problem, understand yours, we will look at it from next time.

                          Now tell me that today when I visited the story to buy offline there are so...
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                          Sambathraja33
                          from Sirkazhi, Tamil Nadu
                          Sep 28, 2022
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                          Website:www.reliancedigital.in

                          I ordered Apple EarPods with Lighting Connector date 16th Sep 2022 Order No RDF39285532. The delivery was scheduled 19th Sep 2022 and I haven’t received the order yet. I called your customer service representative 21st Sep 2022 but he booked my complaint and did not take any action and also Mailed to CEO He say 8hr to resolve the problem but no response. I am not expecting such kind o[censored]naccepted behaviour from a company like you who operates in several cities. If you are unable to address my concern, kindly refund my complete amount by end of the day. If you fail to respond to my query, I will have to take this matter to the next level.
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