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Reliance Digital Complaints & Reviews

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Last updated Nov 29, 2023
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Reliance Digital reviews & complaints page 12

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S
Sachin Sachania
Sep 30, 2022
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Address:Ghaziabad

Reliance has been stalling to honor the warrant for our washing machine for over a month

Customer care is now deliberately disconnecting all support calls
Very recently they have decided to close the issue without addressing us

Service ID [protected]

There are so many such complaints against Reliance Digital for not honoring the Warranty in this forum in the past
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    vamsikrishna prasad
    Sep 30, 2022
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    Website:www.reliancedigital.in

    Hi, i have palced an order in reliance digital site on 25th september 2022 with order number - RDF40057859. The order was supposed to get delivered on 28th september but i still did not receive the order. The delivery partner ECOM EXPRESS is not answering any calls and mails from my end.

    The status on ecom express still shows IN TRANSIT and will be delivered by 28th september and its 30th september today.
    Reliance Digital customer support has been notified about the posted complaint.
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      Pradeep Sarode
      from Mumbai, Maharashtra
      Sep 29, 2022
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      Not delivering the goods and canceling order on without our consent

      We booked the TCL QLED 50 inch .We paid the amount for the same.The order number RDF40108296 is given as confirmation. We have not received the delivery on agrred delivery date of 26-27 sept. We followed up with customer care.They are unable to give xact ststus. They raised the complaint. On 28 we have taken up the matter with Mr Hitsh patil CEO escaliation.
      He requested for allowing some time. On 29 sept again we sent mail to Mr Hitesh...
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      S
      sukhen dhar
      Sep 29, 2022
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      Address:Jio store..bharsala more

      I have cancelled my order and they are taking too much for processing my refund...
      My register mobile no [protected]
      Reliance Digital customer support has been notified about the posted complaint.
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        S
        Sunny j
        from Bengaluru, Karnataka
        Sep 29, 2022
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        I bought a whirlpool refrigerator from Reliance digital at OT Road, Inda, Kharagpur-721305 on 08/04/2022. But after 2 month it stopped working and still it is not working even after being repaired twice by your technician.

        Register Mobile number: [protected]
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          S
          sukhen dhar
          Sep 29, 2022
          Sep 29, 2022
          This thread was updated on Sep 29, 2022
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          Address:Rampurhat 3595

          My register mobile no [protected]
          I m purches wrong product from reliance digital app...but cancel not showing... And Store employee not response me...and deny...
          Reliance Digital customer support has been notified about the posted complaint.
          Sep 29, 2022
          Updated by sukhen dhar
          Please help me
          I have cancelled my order and they are taking too much for processing my refund

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            R
            rjsen01
            Sep 28, 2022
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            Deficiency of the offline store service

            As per previous Grievance no-3871305
            Reliance digital internal Complaint Reference Number is[protected].

            I would like to know that the person who spoke to me and we cannot do anything else.

            I can't be satisfied with their words.What it is doing is just a problem, understand yours, we will look at it from next time.

            Now tell me that today when I visited the story to buy offline there are so...
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            S
            Sambathraja33
            from Sirkazhi, Tamil Nadu
            Sep 28, 2022
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            Website:www.reliancedigital.in

            I ordered Apple EarPods with Lighting Connector date 16th Sep 2022 Order No RDF39285532. The delivery was scheduled 19th Sep 2022 and I haven’t received the order yet. I called your customer service representative 21st Sep 2022 but he booked my complaint and did not take any action and also Mailed to CEO He say 8hr to resolve the problem but no response. I am not expecting such kind o[censored]naccepted behaviour from a company like you who operates in several cities. If you are unable to address my concern, kindly refund my complete amount by end of the day. If you fail to respond to my query, I will have to take this matter to the next level.
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              Priyanshu Barnwal
              Sep 28, 2022
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              My order:- RDF39315987
              Has been placed on 17 September 2022
              Has not been ready to pick up yet and now I want it to get cancelled.

              I have raised complaint by calling the customer care executive of yours they but till up to today no solution is being provided .
              It's around 10 days now my money is being stucked here.
              Registered mail id:- priyan.[protected]@gmail.com
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                Prakhar Gautam
                Sep 27, 2022
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                I ordered a ps5 from reliance digital on 26th September 2022 as it was a pre book event from Sony and they confirmed the order and said the delivery from 3rd October, on 27th September 2022 the more than 24 hours later they cancelled the order without any reasonable cause. Because of them confirming the order I did not look into any other store or site and the pre book lasted only for almost 30 mins. Now they have cancelled the order and I have no way of getting the product anywhere.
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                  I was searching for a laptop from E-Mall kolkata (Reliance Retail Limited Reliance Digital E Mall Kolkata, SF E mall, Chittaranjan, Avenue Police station Bowbazar Kolkata, West Bengal-700012 Store contact no:[protected]/[protected] Service no. [protected] CIN No:U01100MH1999PLC120563 ) yesterday and when I saw it there was an HDB Finance offer that if I read finance cashback offer board from your store it will give me cashback of 4000 rupees...
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                  S
                  Sudipto Patra
                  Sep 26, 2022
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                  Address:Sealdah, Kolkata: 700014

                  I had ordered a product ( samsung travel adapter) online via the reliance digital app. It was supposed to be delivered in 3 hours (insta delivery). But it's more than a day late. Even the customer care simply is not helpful and only asking me to keep waiting. Nothing else. There is no way I can track the order in real time or even cancel the order.
                  Reliance Digital customer support has been notified about the posted complaint.
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                    T
                    Tanmay Dighe
                    from Bengaluru, Karnataka
                    Sep 24, 2022
                    Sep 24, 2022
                    This thread was updated on Sep 24, 2022
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    I left organisation in the beginning of 2017, recently I got to know my full and final settlement is still not done. I wanted my FnF letter for personal reason and was unable to find it. I am unable to find right contact person from FnF team. I have already tried reaching out to my friedns, manager, HR, etc.
                    Issue is also timebound as I have to submit this document immediately.
                    Sep 24, 2022
                    Complaint marked as Resolved 
                    HR shared the required document. Topic is closed
                    Reliance Digital customer support has been notified about the posted complaint.
                    Sep 24, 2022
                    Updated by Tanmay Dighe
                    HR shared the necessary document.
                    Sep 24, 2022
                    Updated by Tanmay Dighe
                    Complaint is closed but sustem does not allow to close within 1 hr, so I will close it after sometime.
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                      tasin sahikh
                      Sep 23, 2022
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                      Address:Op road Reliance Mall 3rd floor vadodra
                      Website:Reliance resQ

                      My old jio fiber pf account transfer request to transfer Reliance resQ pf account transfer plz approval
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                        tasin sahikh
                        Sep 21, 2022
                        Sep 28, 2022
                        This thread was updated on Sep 28, 2022
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                        Address:Reliance Mall op road 3rd floor Reliance resQ

                        My old pf account jio fiber and new pf account Reliance resQ account
                        +1 photos
                        Reliance Digital customer support has been notified about the posted complaint.
                        Sep 28, 2022
                        Updated by tasin sahikh
                        My pf account transfer request jio fiber pf account no:PYBOM[protected]
                        1103943 previous account and Reliance resQ pf account no:THVSH[protected] present account nombar plz approval

                        My pf account transfer request jio fiber pf account no:PYBOM[protected]
                        1103943 previous account and Reliance resQ pf account no:THVSH[protected] present account nombar plz approval

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                          V
                          Vijai Injeti
                          Sep 21, 2022
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                          I placed an order for Casio SA-78 44 Keys Music Mini Keyboard costing RS: 4049/- on 7th Sep 2022 at Reliance Digital. my order number was
                          RDF38852553, which was cancelled on the same day by Reliance itself.
                          The mail stated that money will be refunded to the bank, but that didn't happen after 7 working days, I called its call centre and they said they are not aware of this and said they will escalate the issue and asked to wait for another 24-74 hrs, like this, every alternate day, I am calling them, but all in vain, they only say that your issue is marked and Team will look into it.
                          i confirm that no one is working on solving the issue, they only pass time there and i suggest whoever is buying from reliance digital, opt for COD then I think you will not face the issue as i am facing right now.
                          Reliance Digital customer support has been notified about the posted complaint.
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                            A
                            ateeb01
                            from Greater Noida, Uttar Pradesh
                            Sep 20, 2022
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                            Order delay of my OnePlus Phone

                            I have order a OnePlus 9 5G 8GB 128GB, order ID - RDF39396493 on 19th September 2022 on Insta Delivery (within 3 hours) and the item has yet not been delivered. When talking to customer care, they don't know how to track the order and they can't even cancel it. Researching upon the app a little, I found out that they never fulfill their promises and just try to buy time until they cancel the order themselves after a week or so. This doesn't...
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                            sandy.telu
                            from Delhi, Delhi
                            Sep 19, 2022
                            Sep 19, 2022
                            This thread was updated on Sep 19, 2022
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                            I have purchased LED TV 65 inches in Bellandur Bangalore store. As per sales person promise 200% product will be delivered by 15th Sept 2022. I have purchased on 11th Sept 202.
                            I am still waiting for product delivery but no proper updates for dates...
                            Usually in villages also will get electronic items delivery kn 1 day but big cities in Bangalore why its getting delay?
                            Also, not sure how long to wait for my order???

                            Thanks
                            Sandeep
                            Reliance Digital customer support has been notified about the posted complaint.
                            Sep 19, 2022
                            Updated by sandy.telu
                            Attached bill copy

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                              Rreema
                              Sep 17, 2022
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                              Address:86-Priya Enclave,karkardooma court 110092

                              Reema address 86-Priya Enclave near karkardooma court new delhi-110092

                              There are the bundle of cable wires of airtel hanging outside my home causing us difficulties in entry and exist for us as well as parking of our vehicle.kimdly fix it creating lots of problem very dangeruous for us help it.
                              Reliance Digital customer support has been notified about the posted complaint.
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                                mani kumar (manu)
                                from Hyderabad, Telangana
                                Sep 16, 2022
                                Oct 14, 2022
                                This thread was updated on Oct 14, 2022
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                                I have purchased bluestar ac, I have record damaged indoor unit, I have refused but manger promised replacement of damaged part, now they telling parts are not available, filers and out line pipe is damages I have complained so many times, I have registered with [protected] there portal
                                Reliance Digital customer support has been notified about the posted complaint.
                                Oct 14, 2022
                                Updated by mani kumar (manu)
                                Til now not responded

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