[Resolved]  Reliance Digital — Cash back offer on my purchase of samsung j2pro was not given to me as there was mistake in the showrooms swiping machine

Address:Bangalore, Karnataka, 560078

On 13/6/2017 at 8.30pm i called reliance digital jp nagar and enquired about cash back offer of 5per cent on purchase of samsung j2pro with hdfc card with branch manager mr. Anand he confirmed with me the offer is still there and tld me to visit the store so immediately i drove half an hour from my place to the store and reached by 9.15 when i purchased the mobile and forwarded towards billing there was problem in the machine and he confirmed the problem by using his personal card. So he told me i have to pay the full amount and would not get cash back offer of 5per cent. So i had a very very bad experience. I am a member of reliance digital n this was the worst experience.
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Jul 15, 2017
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact & email id at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital
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