Reliance Digital — cashback related

voona harish

Address:

Karapakkam, Chennai, Tamil Nadu, 600097

I purchased laptop from Reliance Digital on October 12th 209. They offered us 10% cash back and merchandise cashback with Axis debit card EMI payment.

We paid one rupee as payment confirmation at that time of purchase and post that we paid four months EMI and they said we will get cashback with in 90 days but as now it completed almost 5 months (150 days ) till we didn't receive anything.Please look into this with priority and help us with cashback.

Please find below details:
Product :HP LAP 55-80K CB 4000
price: Rs.66450

Contact details:
Harish Voona
[protected]

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Reliance Digital customer support has been notified about the posted complaint.

Feb 28, 2020

Updated by voona harish I received today only Rs.4465.93 as cashback and we should receive as total amount Rs.9008 (10%percent of Rs.63800 as Rs.6380 + merchandise cashback Rs.2628 ) as they mentioned this clearly on customer copy receipt.

Please let us know when we will receive remaining amount and why it marked as resolved without confirmation from customer.