[Resolved] Reliance Digital — Complained for the reconnect steam iron | |||||
Dear care taker, I bought a reconnect steam iron from reliance digital, jakhan, dehradun, on 13 dec 2015, it has been repaired 3 times within warranty year. I complained for this again on 9 dec 2016 at reliance resq, ballupur, dehradun. The representative checked and said to me that it will not repair, now it will replace and you can get a new iron from reliance digital. I will raise a mail for approval to my senior, when its approved you can take new one from reliance digital. But after 4 days, they did not give any solution, he was telling lie again and again, he said approval will come one hour, today it will approve, bose is not avilable, bose in the meeting. Nobody is there to stand their promise. They misguide the customer. Representative was available there, rohit ([protected]). Complained no - [protected] Product serial no[protected] Thanks Ashit kumar [protected] Was this information helpful? | |||||
Jan 18, 2017 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Dec 13, 2016 Reliance Digital Customer Care's response Dear Valued Customer, Apologies for the inconvenience caused. Our team will contact you and provide a resolution. At Your Service, Reliance Digital | |||||
2 Comments | |||||
Comments
I have purchased this iron before 2 years
And used twice only
Suddenly it was stopped working and some bed smell came..
I have checked my plug connection and it was proper only
I have contacted resq team...but saldy to say they have not solved my issed
Unfortunately I have lost my invoice as it was purchased with many other products
But I'm having box with barcode sticker and specials numbers
Please help me to solve my issue
And used twice only
Suddenly it was stopped working and some bed smell came..
I have checked my plug connection and it was proper only
I have contacted resq team...but saldy to say they have not solved my issed
Unfortunately I have lost my invoice as it was purchased with many other products
But I'm having box with barcode sticker and specials numbers
Please help me to solve my issue
Rutu Daudia's reply, May 20, 2022
491296020-CHAE07745 number
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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They donot stand their promise.