Reliance Digital — complaining about the ill mannered staff and the sale of defective products.

Address:

Chandigarh, Chandigarh, 160036

We bought a fan from reliance digital elantae mall, chd. I am totally disappointed because of the defected piece sold and also because of the rude behaviour of the staff and the wrong committments done by them. Firsty, i was given a defected piece of table fan which worked only for two days after purchase and i had to take it back to the showroom for replacement as per the policies but later the staff denied it saying that they had no fresh piece so they would repair it but they didnt repair it properly so i was suppose to get it again for the repairment but unfortunately this time also it didnt work so finally i had to return it back to the showroon on thile condition that if there's a defect detected then they would refund the money. Almost 2 months later i got reminded and gave them a call, by which they weren't bothered even later they call me day before asking to take the fan away knowing that the peak season has already been over, there was no fun of giving it back at this time when the season of fan had actually been over. They neither refunded nor returned the item on time and when i myself went to speak to them their rude behaviour led to no conclusion.in the end i told them to keep the money and the fan also with them only. Such a rude behaviour would only repel the customers from buying products from here as we end up getting a defected piece with no refund, moreover such an illtreatment from such ilmannered staff. I suggest them to mend their ways if they want their reliance digital to progress especially in such a money minded place as chd.
Yes, since i recieved such a service from here i would never recommened anyone to buy products from reliance digital, elantae mall and alos i would make sure none of my knowns end up being treated the way we were.