[Resolved]  Reliance Digital — complaint regarding improper working of aquaguard geneus

Address:	Allahabad, Uttar Pradesh, 211011
Website:	Reliance digital

Hi,
I have purchased aquaguard geneus ro from reliance digital, civil lines, allahabad on 28th jan, 2018. Since the date it was fitted in my home it was not working properly and it never looks like that we are drinking mineral ro water. After logging my complaint to the reliance digital an engineer named sandeep came to my house and repair it. He also told my mother that there is some problem with this new product but at that time it worked properly. Again after 1 day it started giving normal tap water. From that time to today the engineer visit my home for 2-3 times but still the problem is not resolved. I am working out of my hometown and just reached today as my father and mother cant do more except logging complain 2-3 times. So today morning i visited relaince digital and as the machine is new i requested them to replace this defaulted product but there is no one to listen us. I request you all to please help me in solving our problem as i have two old person in my home and a 3 month old baby.

Here is some billing info below -

Customer name - anil kumar bhalla
Place of supply state code - 09
Item name - ew 4y ro consumables
Ean#:[protected]

Contact# : [protected], [protected]