[Resolved] Reliance Digital — customer service

Laku Saikia

from Duliagaon, Assam

Address:

Jorhat, Assam, 785006

I have purchased a Samsung Washing Machine from reliance digital on 18.07.2018 and till today no service engineer have come for installation of the machine. They promised me free installation and demo but till now no response from other side. I tried to contact the store several times but no reaponse till now. Totally disapointed with the service. I make sure that I dont go for further shopping from reliance and will also let othe customers know about the problem I am facing.

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Aug 26, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Jul 21, 2018

Updated by Laku Saikia I have purchased an washing machine on 18.07.2018 but till Date I have not received the installation or the Demo. I am highly disappointed by the service. Shall I return the product because i don't need an unused product at my home. While purchasing they promised me the installation and demo the very next day but its been 4 days now. When I try to contact the vendor he dont receive my call n when he does he keeps on taking time after time.

Verified Support

Jul 25, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

We are here to help. Our customer care team will take this on priority. Hence requesting you to kindly share your registered number at http://bit.ly/RDCustomerCare

At Your Service,
Reliance Digital