[Resolved]  Reliance Digital — daikin 1 ton split ac ftkh35srv16

Hi team

From the date of purchase, this is 2nd time within a month my diakin ac stopped working. On 1st complaint, resq technician visited and rectified the issue is because of gas leakage, so he refilled it and my ac worked for 1 or 2 week and after that it again stopped working.
On my 2nd complaint, technician visited yesterday but he was not able to identify the issue and after discussing with his senior mr. Piyush porlekar from reliance digital, he told me this ac need to take to their workshop for further checking though i was not convinced coz i was asking for a replacement and after the assurance given to me by mr. Piyush that within 2 days max it will be sorted out and due to their transport unavailability on 18/4/18 they planned it for 19/4/18 but no one has turned up for this nor anyone informed me about the status of this request and after chasing them finally they took my ac on 21/4/18 for further checking and yet i haven't got my ac back situation is same nor i haven't got any solution it's more then 3-4 days. When i called 10-20 times in reliance digital no one has responded.
Why they are making their customer suffer like this after paying so much of money for a product like this?
Requesting you to please take an immediate action and give me the replacement or money back.

2nd complaint resq id for reference:
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