[Resolved]  Reliance Digital — daikin ac is not repaired even after registering complaints many times.

Address:001, Shankheshwar Palms, 421202

My daikin ac is not working since last 4.5 months. Service person visited 3- 4 times but every time they come up with new problems. Still my ac s not working. Worst thing is on saturday i received call from service center that the part which ordered for your ac has come so we are sending service person to fit it. After technician visit he said headoffice sent wrong part. This won't be able to fit into that ac.
Since last 4 months technician introducing me new problem like first time said leakage hai, second time said gas got over third time said pcb kharab ho gaya, fourth time said motor kharab hai.
I purchased this ac just one and half year before from reliance digital with extended two years warranty.
Now i am cursing myself very badly why i have gone to reliance. Its very poor service resq.
From next time i will think 100 times before i purchase anythng from reliance.
Was this information helpful?
No (0)
Yes (0)
Apr 18, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2019
Reliance Digital Customer Care's response
Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.
Complaint comments 

Comments

I bought from reliance digital thripunithura one Samsung LED TV before two year that time I took extented for three years. Now TV is compliment the shop staff not registered my warranty in system what should l, l compliment registered your custemmer care I am waiting for four days
Not giving proper response..so lazy kinda of attitude ..I went Jio prepaid collection but it's like three times they said that they r busy ..no one show room still they r busy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4644
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information