[Resolved]  Reliance Digital — defect product sonysony klv 32r202f

Address:110092

Sir/ madam
I purchased sony klv 32r202f from reliance retail delhi. I was quite disappointed to see defect in a new product. The screen showed vertical lines on the right side from the very first day. I am doubtful about its future performance, so kindly look into the matter. I wish it to be replaced as soon as possible as i was not satisfied with this. For your reference i am attaching the warranty card and bill invoice copy please find them. The service request is registered with complaint id 49356203 also.

With regards.!!!
Rajeev kumar sharma

[protected]
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Sep 22, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,  

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,  
Reliance Digital
Verified Support
Aug 21, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,  

With regards to your complaint, please be informed that we are working on your complaint (Ref. No.:[protected] and will get back to you with an update soon.

At Your Service,  
Reliance Digital
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