[Resolved]  Reliance Digital — late delivery and discounts

Address:

Kanpur, Uttar Pradesh, 208002

I have ordered few products from your kanpur store
And made payments of all on 30 june 2017 of rs 150000.
Still one product microwave is not beeing delivered to me. When i contact your official in kanpur they give assurances about delivery but its high time now. They have even not provider me the gift card my payment was of around 149400 and i paid rs 150000 on 30 june through neft. I was waiting and have given ample time to them for delivery and my giftcard. I was told about gift card and amount to be feeded in it. But now you're kanpur officials are saying you wont get any offer in gift card. Is this the way to treat your customers who is buying products worth rs 150000 and i even extended the warranty of al products worth rs 16000 approx. Instead of providing better services they are just making excuses and neither the product is delivered yet nor i have got discount on gift card. Kindly look into the matter urgently. Kritika bajpai central bank of india