[Resolved]  Reliance Digital — excessive delay in ac repair

Address:Swaroop Rani Nehru Hospital, 226, Allahabad, Uttar Pradesh, 211002

I have a panasonic ac. Bought in 2018 from reliance digital allahabad. It is in warranty periode now.2month ago it stoppede functioning. I contacted reliance digital allahabad. They send a mechanic who repaired. And taked rs 3500 despite of warranty. Within few days ac stopped working again. After contacting in reliance digital allahabad they send an another mechanic who told some parts are expired they ned deplacement, it take 2 ør 3 days. Agter 1 month no information about the issue given to me. Om every contact they sat it tale 2ør 3 days. Im still suffuring.
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Aug 9, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
Reliance Digital Customer Care's response
Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.
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