Reliance Digital — faulty delivery of ifb oven and long delay in replacement

Address:Reliance digital zirakpur, 140603

I have bought ifb oven from reliance digital store zirakpur and it was delivered next day that too faulty piece.
I asked for replacement and after 3 days still there is still no positive response.
I am calling 10 times a day they are saying we have mailed office and waiting for approval.
They are saying next day delivery but nothing happened.
Please initiate refund as soon as possible.
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Reliance Digital customer support has been notified about the posted complaint.
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Dear Sir/Madam,

We are very sorry for your inconvenience. Please share with us your contact details so that we can assist you or write back to us on [protected]@ifbglobal.com.

Regards,
IFB Appliances

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