[Resolved] Reliance Digital — hitachi 1.5 ton ac not delivered till date it's the 8 day today

 
5 Reviews
Gurgaon, Gurgaon District, Haryana, India
 Siddharth.Gupta on Apr 14, 2018
I purchased a hitachi 1.5 ton ac from reliance digital ambiance mall gurgaon on 8th april (Sunday). The rep promised a delivery on 10 at any cost. When it was not delivered on the committed date i called up to store to check and the reply was it will take 2 more days to which i still agreed. When it was not delivered on tat day as well i went to the store and spoke to the rep. He informed it will take 3 more days.. Its the end of the third day as well and i have neither received the product or any concrete answer from the store. Please assist. My number is [protected]
Complaint marked as Resolved May 29, 2018

Complaint Status


[Apr 14, 2018] Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Reliance Digital Customer Care's response, Apr 14, 2018
Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to our team and they will soon get back to you.

At Your Service,
Reliance Digital
Verified Support
Reliance Digital Customer Care's response, Apr 16, 2018
Dear Valued Customer,

With regards to your complaint, please be informed that we are working on your complaint number:[protected] and will get back to you with an update soon. – Sunil

At Your Service,
Reliance Digital
Complaint comments  4 Comments     Updated: Share0Tweet0

Comments

Dear Siddharth,

We regret the inconvenience caused to you. Kindly share your registered mobile number or complaint number with us at hitachiindia.[protected]@gmail.com so that we can assist you better.

Regards,
Team Hitachi
Siddharth.Gupta's [Complaint's author] reply, Apr 17, 2018
My number is 9717073613
My number is [protected]
Dear Siddharth,

Thanks for sharing the required detail with us. We have escalated your concern to our team and will get in touch with you at the earliest.

Regards,
Team Hitachi
Dear Siddharth,

We understand that our team got in touch with you and shared all the requisite information. Please feel free to get in touch with us at hitachiindia.[protected]@gmail.com if you need further assistance regarding your Hitachi product.

Regards,
Team Hitachi

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    Reliance Digital - hitachi 1.5 ton ac not delivered till date it's the 8 day today