[Resolved] Reliance Digital — hitachi window ac 1.5 ton
Noida, Uttar Pradeshnoida, India
191994.himanshu on Jul 12, 2019
Last 4 moth relaince digital guys not able to fix ac.in the period of 4 moths ac have gone the service center approx 10 days. Then i said for replacement, technician said i have raise the request when i recieved the mail for replacement department will call no phone no mesage come then i call relaince digital store and told story the person who are talking with me he said same thing i have raised the mail i am waiting for approval after 3 days again i call gip relaince digital person who pick my call he said no one raised any mail the technician team do this work its not possible for my end. Then i have go the store again i told the story the guy speaking the technician dont know what they are talking but no result he said technian will come and the ac will go the service center again and the part which is not working he will order and fix. So my question is 4 months is very less time the hole process if relaince digital replace the 1 ac so company will bank go down. Please replaced the ac
Complaint marked as Resolved Aug 15, 2019
[Jul 12, 2019] Reliance Digital customer support has been notified about the posted complaint.
Verified SupportReliance Digital Customer Care's response, Jul 12, 2019
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.
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