[Resolved] Reliance Digital — hp printer
392, sec 6 panchkula, Panchkula, Haryanap, India
VeVEENA NAYYAR on May 16, 2019
Sir, i purchased hp printer all in one but coloured cartage was not working. I told him to replace but sales man and store manager told me we hv only one peice. My younger son was in need due to his print outs. I and my elder son visited 5 times in your store. We requested them to give refund or change. They told we r going to zirakpur for printer. At last we recived at 10.30pm. My small kid was awake for his work. We tequested ur store manager to deliver at home. He told no u hv to take from here. We hv harrassed. 5 times. 1 to buy printer. 2 again we took bcoz coloured ink was not working. 3 he told to m to buy new cartage it wil cost u about 650/- than he told m to give in 200/-. 4 than we took printer to store to replace. 5 after along time we got at night. Very sorry to say that no body is responsible in your store. We r living in pkl from last 40 yrs. I request u to kindly see th matter. I told him to give th cartage in 200/- at night he told me no sir it wil cost u 685/-. No value of tongue.
Complaint marked as Resolved Jun 17, 2019
[May 16, 2019] Reliance Digital customer support has been notified about the posted complaint.
Verified SupportReliance Digital Customer Care's response, May 16, 2019
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.
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