[Resolved] Reliance Digital — hp15cc166tx/s (8i7/8gb/1tb/4gb/win10)

ng tex print

from Noida, Uttar Pradesh

Address:

2 F 88 NEHRU NAGAR GHAZIABAD, Ghaziabad, Uttar Pradesh, 201001

Ng tex print pvt. Ltd
Kavinagar
Ghaziabad-201001

26 may 2019

The customer care cell
Reliance electronics
Delhi&ncr region

Subject:inconvenience caused due to sale of defect product.

Dear sir/ma’am
I am lokesh goel (Owner of a business firm), yesterday only i purchased the laptop,
Model:hp15cc166tx/s (I7)
Which is a expensive one.
The laptop given to me was having a scratch on the body but still i purchased due to offer.
The laptop didn’t worked when i tried installing apps in it.
I visited the relience electronics showroom today situated in opulent mall ghaziabad from where i purchased the laptop but the staff didn’t gave a good response due to which i experienced a great loss as tomorrow my business meeting is scheduled and i couldn’t present my presentation to my client coming from distance due to damage laptop.
I hope for a immediate action...
Really sad to see the service from reliance (One of the best compainies)...
Mobile no-[protected], [protected]

Id:60192170

Yours obidiently
Lokesh goel

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Jun 28, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

May 26, 2019

Reliance Digital Customer Care's response We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

Verified Support

May 27, 2019

Reliance Digital Customer Care's response Your complaint has been registered with us and here is the complaint number[protected] for future reference.