[Resolved]  Reliance Digital — I'm complaining about extended warranty

Address:Manthoppu Nagar, Ambattur,, Chennai, Tamil Nadu, 600053

I've been facing problem with my two and half year old sony bravia tv which i bought in reliance degital at chennai, (Ambattur branch) with extended warranty. Now i requested for the service and been waiting nearly for a month, there is no proper response. I've visited the store for 4 to 5 times, then i got a call from sony and they visited door step and spotted the problem. They've said there is a display error some board has to be changed this can be covered under your extended warranty. I got a email from them and i've submitted that to reliance for further steps. I've been waiting still, it's going to be month over.
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Jul 31, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2019
Reliance Digital Customer Care's response
Hi,
We regret the unpleasant experience you've had. Please call us on our toll-free number[protected]. You can also find out other customer relationship touch points using this link: https://bit.ly/2XbzWVB. Thank you.
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