Reliance Digital — Insurance

Address:

ranchi,jharkhand

HELP
DATE- JULY 2021
NUMBER-[protected]
DESCRIPTION-
I was expecting the best experience from your company because you are the leading top private company of India but i regret from the same because your service is worst as i have ever seen in another one. I have purchased a HP laptop from your reliance digital company as well as i have also purchased your insurance package . At the time of purchasing your package of insurance which costs me nearly rs. 4500 your employees have promised a lot of things but when i was there at your service center only in a work of lagging or software update which takes maximum 6 hours they have taken 7 days even more but haven't repaired it . Now i m literally not satisfied with your service so as soon as possible figure it out and facing with the problems in my software. And the most important note u guys are saying that u r sending our devices to a authorised place in the company's service center like in my case your employees said me that they are sending it to HP service center but the reality is that my laptop was given to that person who was himself not be able to solve the problem and even don't understand it and they are working for 2, 3 companies as per my knowledge their is no specific genuine authorized center they are local . SO PLEASE HELP ME AS SOON AS POSSIBLE I AM VERY DISSATISFIED WITH YOUR SERVICE EVEN I AM GOING TO CANCEL MY PLAN OF INSURANCE OF MY MACBOOK FROM YOUR COMPANY . WORST EXPERIENCE EVER.
DESIRABLE RESOLUTION- Complete your promise and repair my laptop as soon as possible