Reliance Digital — Late delivery/not delivering of purchased product: ac from reliance digital, jaladarshini layout, new bel road, bangalore-560094

rejeenarani

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi

I have purchased a LG AC (1.0INVBSA12IBEWHT)from Reliance Digital, Jaladarshini Layout, New BEL Rd, Bangalore-560094 on 09.04.2016. They have promised me that they will deliver the product on 10.04.2016, by worst case2pm. When I have not got any information by 2pm, I have called several times, they were kept on extending the delivery time by 4.30pm, 6pm, 7.30pm, 9.00pm. Even at 9.00pm I have not received the product.

When you cannot deliver the product, why are you committing to the customers.

Not happy with your commitments and delivery.

Hope you adhere to your commitments to your future customers

Thank you

Rejeena

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Comments

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Rejeena,

We regret for the delay. Please share the details at http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

Suparna S

from Mumbai, Maharashtra

I had purchased a Bluestar Ac from the Reliance Digital store at Central Mall Guwahati on 12.8.2019. The salesperson assured that the ac would be delivered on 14. 8.19. But there was no information on the said date and when I called at the store they told me they will look into the matter and the it was left as it was. This is a very unethical and unprofessional behavior and lying to customers about the delivery is not acceptable. Please look in to the matter.
My CIN number is U01100MH1999PLC120563

Regards,
Binata Sinha
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