[Resolved]  Reliance Digital — lg fridge is not delivered properly

Address:

Tolichowki, Hyderabad, Hyderabad, Telangana

On november 17, 2019 we purchased groceries in reliance - tolichowki, hyderabad. Went to reliance digital to enquire about double door fridge.
I preferred whirlpool brand. But reliance service man explained about lg fridge (360 litres). He forced us to buy that brand, need not give chance to see other brands. I said i need time to think which brand i have to purchase. He didn't allow me to discuss with my family members. I clearly explained him i want to purchase through bajaj finance. He connected with bajaj finance executive and went off. I explained him i didn't bring necessary documents. Only aadhar card i have i will come next week. But that # also didn't give time. I have informed them we shifted our house few months back, so i want to update my aadhar card address, i have house documents and cylinder bill in my mail id. Bajaj executive typed the address wrongly and forwarded to the delivery boy. On monday 18 november delivery boy & reliance digital person were arguing with me that product will be delivered on register address, from that address i have to take my home with my own transport and workers. This is the way reliance service person will talk to a lady. Argument was continued between 11:00 a. M - 3:00 p. M. Total day i was disappointed in my workstation. Actually reliance service man didn't give time to decide. How he can give stupid suggestions, he will deliver the fridge on the road. From the road i have to take to my home with my own transport. How foolish. This is a lesson for me not to purchase any digital item from reliance, since 8+ years i'm purchasing grocery from reliance. Now i will suggest my friends also not to get products from your store. Ask reliance service person how to speak to customers. Till now product is not delivered going with arguments. They took my bank details. I have all proof further i have planned to go media. Really i'm upset because of reliance service man attitude. Reliance service man contact number - [protected]