[Resolved]  Reliance Digital — micromax 49 uhd smart led tv 50k2330uhd

Address:682028

I had logged a complaint in ResQ on 4th May 2018. My complaint Reference No. : [protected]. I am followed up with ResQ support about this for more than 10 times by phone call and by email but every time their support executive told your issue will be resolved in one or by today but the issue still not resolved.
They have pathetic service I ever was seen. They even don't bother to message or call the client about the status of the request. They are charging the premium on their product and selling their ResQ service, People buy their service considering a big brand name but they are not following their commitments. Please don't buy any reliance Q service.
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Aug 18, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,  

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,  
Reliance Digital
Verified Support
Jul 14, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,

Our team tried contacting you, however, was unable to connect. Request you to share your registered contact number with a suitable time to connect. – Nithin

At Your Service,
Reliance Digital
Complaint comments 

Comments

Sir we purchased this AC on It 5.3.18 .
This AC is not giving any cooling . This is in no way in working you are requested to take urgent step to fix up the problem . If it could not be rectified then replace it .
Regards
S.Mann
My digital TV of reliaan not working since one and half month.
Sent several emails to restore the fault
No response.my smat card no.
[protected] my daughter Geeta singh.
Name.

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