Reliance Digital — Mobile screen replacement

Reliance digital store employee told that if any screen damage happens.. They will collect & deliver within two days..in a way of very very fast..

But i technically visited thier office multiple times.. Reliance team will always says.. Their staff was in leave to check about it..

So i finally tried contact via mail by saying. My screen was damaged 10 days ago trying to contact resq team but no response from anyone

They just declined my screen replacement warranty by just saying as per terms & condition they can't replace 10days back screen broken.

I have more than 8 months time to apply for screen replacement.. But they just declined by saying silly reasons

Actual fact is : they are collecting amount in the name of reliance resq but without informing us on bill they are mentioning it as "amtrust insurance company" in shortcut aic

This is a kind of scam, fraud & cheating coustomers

I hope someone will take action about this