[Resolved]  Reliance Digital — Money refund not received

I have ordered a laptop on 25th may 2020 on reliance digital mobile app and i have requested for a cancel on the same day as i ordered a mistaken one. But their customer care staff are just hunging up in between conversations after hearing cancelation and i have wrote an emain to their customer care and their customer care head who is first escalation and their ceo who is second escalation as they mentioned in their app, but nobody even replied. Neither they provided cancellation option in app nor they are picking up my number after i cann for 30 times in 1 week as they noted my number and directly hunging up. This is the worst customer service i have ever seen in my life.
Account/contact:[protected]@gmail.com
Order id:rdf02783335