[Resolved] Reliance Digital — neither getting refund nor jio sim started

mukul336

from Kanpur, Uttar Pradesh

Address:

New Delhi, Delhi, 110041

I purchase a jio sim from reliance digital store nangloi but my sim not started. The store manager says that the amount is refunded within 15 days but i did not getting any refund yet. It's about 2 months spend but i did not getting any solution from this store manager. I attached the bill receipt with this complain.

Please look into this. My jio no. Is [protected] that was rejected

Thank-you
[protected]@gmail.com

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Jan 9, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,
Reliance Digital

Verified Support

Dec 08, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Please call our toll free no.:[protected]From any other operator) or 198 (Complaint Helpline - From Jio number) or share your concern in [protected]@jio.com .

At Your Service,
Reliance Digital