[Resolved] Reliance Digital — new ac has not worked even for a day.. | |||||
I strongly believe that i am being tricked as my ac has not worked even for a day. It has to be replaced, or consumer court is the only option i am left with. Panasonic ac I bought 2 ac's on 10.05.2018 from reliance digital hazratganj lucknow i. E. Two panasonic ac's but to my awe after installation i found out that one ac is not working at al and the guys came from reliance digital found out that there is no gas in the ac and there were other few problems. I demand from reliance digital that the ac should be replaced or the deal should be cancelled. Please prove that you guys are ethical in your dealing at the least. Regards, praveen pandey, [protected] Was this information helpful? | |||||
Jun 22, 2018 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support May 21, 2018 Reliance Digital Customer Care's response Dear Valued Customer, We regret the inconvenience caused. We have forwarded your complaint to our team and they will soon get back to you. At Your Service, Reliance Digital | |||||
 2 Comments | |||||
Comments
I bought window ac 1.5 ton with 5 start rating on 15 may which installed after one week.
We are using it from last 5-6 days but not cooling properly. I have lodged complaint to reliance customer care on the first day. Last friday engineer came and reset the settings but issue not resolved so i asked him to come on sunday . I have called him, everytime he said he is coming, or will come by late hours but whole day has been passed now and he didnt reached. I have wasted whole weekend waiting for him.
Really dissatisfied from the services now.
Want replacement of this product as it is defective.
Hoping for the satisfactory outcome.
As we suffered in billing also because on the billing time executive told me different price that was inclusive of taxes but when payment done they charged gst extra.
Please support on the same.
We are using it from last 5-6 days but not cooling properly. I have lodged complaint to reliance customer care on the first day. Last friday engineer came and reset the settings but issue not resolved so i asked him to come on sunday . I have called him, everytime he said he is coming, or will come by late hours but whole day has been passed now and he didnt reached. I have wasted whole weekend waiting for him.
Really dissatisfied from the services now.
Want replacement of this product as it is defective.
Hoping for the satisfactory outcome.
As we suffered in billing also because on the billing time executive told me different price that was inclusive of taxes but when payment done they charged gst extra.
Please support on the same.
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