[Resolved]  Reliance Digital — No repair done even after keeping phone for 13 days

I had given my samsung galaxy note 9 under reliance resq warranty. Service number [protected].

After nearly an yr o[censored]sing the phone started heating up, speaker was crackling and charging socket was a litl loose.
So gave it to the resq centre penguin.
On the 13th day and numerous calling i finally received the phone.
1st of all even though there was no sim on sim tray, the phone was showing signal tower of god knows what sim. Phone started heating up on being connected to the internet over wifi.

So in short nothing was fixed. On complaining the technician said he ran youtube videos to test the heating issue. And i should change the settings(the same setting that had been running fr the last year).
Did that phone is still heating up.
from the dust on the charging port and other part i can make out that they dint even touch the phone and check the battery or heat dissipation system.
But kept it lying for 13 frigging days

SO WHY WOULD I BUY YOUR EXTENDED WARRANTY IF YOU DONT FIX THE PHONE.