[Resolved] Reliance Digital — no response to complaint for ac not working | |||
I had purchased samsung ac & got extended warranty. Extended warranty contract number is [protected], which is purchased for product samsung sac 1.5t neo inv ar18kv5hatq tly, model number samsung sac 1.5t neo on 28.04.2016. The extended warranty period is from 21.04.2019 to 20.04.2020. The ac has become defective on 25 apr 19. Tried contacting the company. However could not get through. On 29 apr 19 sent a mail to them. Ever since i am only getting assurances but not the service specially in the summer month Was this information helpful? | |||
Jun 14, 2019 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support May 14, 2019 Reliance Digital Customer Care's response Hi, We regret the unpleasant experience you've had. Please call us on our toll-free number[protected]. You can also find out other customer relationship touch points using this link: https://bit.ly/2XbzWVB. Thank you. May 15, 2019 Updated by mahesh_col We have not only called many times(almost daily) but also visited reliance digital centre on every alternate day.Additionally regular follow up is being done with Mr Mareshlinga Kattimani, CEO Escalation Team, Reliance Digital. However, still no response for the last 15 days. It seems we have done a mistake by purchasing the appliance from Reliance digital  | |||
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Additionally regular follow up is being done with Mr Mareshlinga Kattimani, CEO Escalation Team, Reliance Digital. However, still no response for the last 15 days. It seems we have done a mistake by purchasing the appliance from Reliance digital