[Resolved] Reliance Digital — no response to complaint for ac not working
a6/1201, mirchandani palms, Pune, Maharashtra, India
Mmahesh_col on May 14, 2019
I had purchased samsung ac & got extended warranty.
Extended warranty contract number is [protected], which is purchased for product samsung sac 1.5t neo inv ar18kv5hatq tly, model number samsung sac 1.5t neo on 28.04.2016.
The extended warranty period is from 21.04.2019 to 20.04.2020.
The ac has become defective on 25 apr 19. Tried contacting the company. However could not get through.
On 29 apr 19 sent a mail to them.
Ever since i am only getting assurances but not the service specially in the summer month
Complaint marked as Resolved Jun 14, 2019
[May 14, 2019] Reliance Digital customer support has been notified about the posted complaint.
Verified SupportReliance Digital Customer Care's response, May 14, 2019
We regret the unpleasant experience you've had. Please call us on our toll-free number[protected]. You can also find out other customer relationship touch points using this link: https://bit.ly/2XbzWVB. Thank you.
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