[Resolved] Reliance Digital — Non installation of Samsung curved tv even after 10 days.

Sugathan Valiyaparambil

from Pune, Maharashtra

Address:	Pune, Maharashtra, 413802
Website:	www.reliancedegital.in

Samsung curved tv 40 inch was purchased from your store at phoenix mall, viman nagar pune vide sales order number [protected] dated[protected]. While delivering the good wall mounting unit was not supplied. The person came for installation also did not bring it. So he returned without mounting it. Then some body from samsung came based on reliance digital complaint. How ever he did not attend it saying installation of the product is the responsibility of reliance digital. Wall mounting unit was collected on 26.06.2017 evening, with the assurance that the tv will be installed before 12 noon 27.06.2017. How ever no body has contacted me till 12.30 pm. Please arrange to install the tv today itself or take back the tv after return of money. I reserve my right to approach consumer forum even after the resolution of the issue.

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Aug 5, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact & email id at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital