[Resolved]  Reliance Digital — not yet installed washing machine till now

Address:Hyderabad, Andhra Pradesh, 500008

Not yet installed washing machine till today
My registered mobile number [protected].

I have purchased samsung washing machine as 03/10/2017th, thinking that it will be installed within 24 to 48 hours and till today 7th november 2017 its not yet installed.
When i called the technician number, which i received on registered number, he provided another technician number names since last 10 days these customer care playing will send today tomorrow... And instillation not yet done.

When contacted call support contact number and spoke to many customer care executives they provide me reference number [protected] as well as compliant number[protected]
Now need answer to my questions point wise
1. When will my washing machine installed?
2. Is this the customer service you people providing to your customers after taking payments?
3. What is the action taken on the customer associates worst service
4. I need compensation for delay in instillation.
5. I need call back from your service manager right away?

November 03, 2017
In hyderabad attapur reliance digital store they are not giving proper response
In hyderabad attapur reliance digital store i purchased i phone [protected]
But after completing billing process they are not responding me and not given even carry bag also
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Dec 12, 2017
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Nov 09, 2017
Updated by pitlamganesh
customer care number [protected] called this number they provided this reference and complaint numbers gave but that 2 numbers are fake customer care Executives cheated me.

Not yet installed washing machine till today
My Registered mobile number [protected].

I have purchased Samsung washing machine as 03/10/2017th, thinking that it will be installed within 24 to 48 hours and till today 7th November 2017 its not yet installed.
When I called the technician number, which I received on registered number, he provided another technician number names since last 10 days these customer care playing will send today tomorrow... and instillation not yet done.

When contacted call support contact number and spoke to many customer care Executives they provide me reference number [protected] as well as compliant number[protected]
Now need answer to my questions point wise
1. When will my washing machine installed?
2. Is this the customer service you people providing to your customers after taking payments?
3.what is the action taken on the customer associates worst service
4. I need compensation for delay in instillation.
5. I need call back from your Service Manager right away?

November 03, 2017
In Hyderabad Attapur Reliance Digital store they are not giving proper response
But after completing billing process they are not responding me and not given even carry bag also
Verified Support
Nov 10, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,  

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,  
Reliance Digital
Verified Support
Nov 11, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,  

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,  
Reliance Digital
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