[Resolved]  Reliance Digital — offline purchasing worst experience ever

Address:

Burdwan, West Bengal, 713372

I purchased a lg tv dated on 15th of aug 18, i was assured of delivery of the same and the installation on 17th of aug. But it failed and delivery was made on 18th of aug. After many calls from purchasing center to service center one official arrived my home and installed the tv but found to be not funtioning well recommended for sending back to kolkatta from where it was despatched to asansol. When i asked the same official what is next now and how many days it would take. He stated again i have to wait for 1 week. Apart from this when i phoned the reliance service first of all they dont pick up my call at once. On my fifth calling they received my call and just paid formality like telecom service care do. I dont know how long i will have to wait. This is the worst experiance ever i had. My father is keep saying that this big mall service and their strategy once get paid money dont pain even to talk to you well. And told had he purchased the same from local market he would have been enjoying the tv the very same day. No doubt i had no reply to my father's statement and felt my self some how harassed and cheated since one week is about to passed and no gurantee when the afresh tv will be delivered, installed followed by taking back the delivered one.