[Resolved]  Reliance Digital — panel warranty commitment not confirmed - sony full hd 32'''

Address:Thane, Maharashtra, 400603

I had purchased a full h. D. Sony smart tv 32' on 17th mar' 18 from reliance digital store, vivana mall, thane west.
I was promised a free panel warranty on the 2nd year. But nothing about the committed warranty is written on the bill or on the instruction manual. This is deep dissatisfaction for a regular customer like me. Kindly check with prachi from team resq who had committed me the warranty.

Kindly help in solving the matter and assuring me in covering the panel warranty in the 2nd year in writing.

Full name: vaibhav pawar.
Registered mobile number: [protected].
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Apr 30, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your details to our team and they will get in touch with you.

At Your Service,
Reliance Digital
Verified Support
Mar 29, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,

Our team tried contacting you, however, was unable to connect. Request you to share your alternate contact number with a suitable time to connect.

At Your Service,
Reliance Digital
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