[Resolved] Reliance Digital — Pathetic behavior "looting indians by the indians" spoiling the name of late mr. Dhirubhai ambani ji. | |||||
To the concerned authorities. Reliance digital stores/service centre team & related personalities. Refer to the complaint no's : [protected] / [protected] /[protected] placed from 06/06/17. Reliance had proved that, the consumer is whole sole responsible of their belongings & company takes no responsibilities to look after sale services. Coz. The consumer details are still not updated in the reliance digital data (Except in the home store) till the date. And the managerial level personnel (Who get their salaries on time) are having nothing to do with the problems that consumers shall face after delivery of products whatsoever. Playing blame games and with the sentiments/patience of the consumer in the name of service team concerns. Some of the great persons named are as follows : 1) mr. Manoj chinwar service mngr vashi, navi mumbai 2) mr. Maan singh, service mngr cbd belapur, navi mumbai. 3) mr. Sarin service team head office, mumbai. Once again reliance had proved to be unfit as one of the branded company in indian consumer market. Spoiling the name of late mr. Dhirubhai ambani ji, who once raised the slogan (Karlo duniya muthie mein) for the development of nation. Also inform to all the consumers to carry their product remotes in ice box" as it could be melt in the sunlight due to climatic conditions. So it is my free suggestion to owners of reliance (Was once the proud of the nation), to do the business that can be governed by you/your decision makers n not the irresponsible staff who have nothing to do with the brand name reliance. Still have shame, do response to the consumer on [protected] who have a blind faith in reliance & do the needful asap. Bbncr [protected]. Was this information helpful? | |||||
Jun 25, 2017 Complaint marked as Resolved This is for the info. only for the Citizen of INDIA. 1st of all i would like to THANKS to the consumer complaints.in site as a platform for awareness regarding of complaints.
Consumers of Reliance Digital shall approach to the Rel. Dgtl. store from where the product is been purchased & aware them about the problem/issue (obviously the store manager or related person shall do the formalities of your issue to be solved within 2 days). Get the conversation in written along the Recorded communication. Also intimate the issue to the (RESQ Tollfree no. 18001031044) & report them about the problem & DO NOT FORGET to Obtain Docket/Complaint number. After that wait for the instructions & still if issue is not solved then Do approach on (NATIONAL CONSUMER HELPLINE Tollfree no 1800114000), obtain docket number & do as directed to mail [email protected]. Believe me problem shall be solved within 2 to 3 days or max a week as per convenience with all respects. DO not forget to report to NCH for thanks giving & closure of the complaint. Reliance Digital customer support has been notified about the posted complaint. Verified Support Jun 19, 2017 Reliance Digital Customer Care's response Dear Valued Customer, We are working on your concern and will update you about the status. Kindly bear with us during the interim. At Your Service, Reliance Digital | |||||
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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Same received in Defective conditions
Found no responses from 02/06/2017 with my repeated complaints,
Lokanath
[protected]
many thanks for the comment/complaint regarding concern. Due to No proper response from the "Reliance Digital Store" beside complaint/s of the defective remote, since 06/06/17 on this site, I launched the same complaint on National consumer Helpline (NCH) forum Tollfree no. 1800114000 & after receiving a complaint docket number along with the suggested mail ID to mail the same complaint with reference no of provided docket number. On the 2nd day i received a revert mail & also reverts from the Concern Reliance digital store service department.
Now dear, it is up to You that how you take your complaint to be addressed. But in my opinion, i shall suggest you to at least give a try on NCH tollfree (if you had something in writing communication) then only you will come to know the present status about your complaint.
Hope the provided suggestion shall be helpful to solve your problem/s & don't forget to highlight the slogan in your complaint/s of RELIANCE DIGITAL as : "LOOTING INDIANS BY THE INDIANS".
rgds
Purely Indian
bbncr