[Resolved] Reliance Digital — poor quality of product and service

abhaySaxena

Address:

283203

Sir
I purchased 4 jio internet device... I was given one year warranty.. But after two months, it stopped to work... It is not woking... So i went to jio offeice to get it repaired... I summited my device on 5/9/2018 (Morning),,, i was told to come evening... When i reached offece evening... I was told to come next day... But i did not get satisfactory answer... On 7/9/2018, i was told to come on 10/9/2018... But on 10/09/2018, i did not get satisfactory answer...
During b/w date 5/9/2018 and 10/9/2018, i went to jio office about 5 times, but every time, i meet new person... There was no responsible... So, at last i have to take my device with out repaired..

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Sep 19, 2018

Complaint marked as Resolved

I got only one call from company...and told me that they will call Jio office and resolve my complaint with in 24 hours...

Reliance Digital customer support has been notified about the posted complaint.

Sep 16, 2018

Updated by abhaySaxena I purchased 4 jio internet device ...i was given one year warranty ..but after two months, it stopped to work...it is not woking ...so i went to jio offeice to get it repaired ...I summited my device on 5/9/2018 (morning), , , i was told to come evening...when i reached offece evening ...I was told to come next day...but I did not get satisfactory answer...on 7/9/2018, I was told to come on 10/9/2018... but on 10/09/2018, I did not get satisfactory answer...

During b/w date 5/9/2018 and 10/9/2018, i went to jio office about 5 times, but every time, I meet new person...there was no responsible...so, at last I have to take my device with out repaired..
jio office
suhag nagar
firozabad
pin-283203
up

my [protected]@gmail.com

Sep 16, 2018

Updated by abhaySaxena Sir
I purchased 4 jio internet device ...i was given one year warranty ..but after two months, it stopped to work...it is not woking ...so i went to jio office to get it repaired ...I summited my device on 5/9/2018 (morning), , , i was told to come evening...when i reached office evening ...I was told to come next day...but I did not get satisfactory answer...on 7/9/2018, I was told to come on 10/9/2018... but on 10/09/2018, I did not get satisfactory answer...

During b/w date 5/9/2018 and 10/9/2018, i went to jio office about 5 times, but every time, I meet new person...there was no responsible person...so, at last I have to take my device with out repaired..

I hope you will take necessary step to improve service and poor quality product...

if you want to know more details of this matter, you may contact me ...

jio office
suhag nagar
firozabad
pin-283203
UP

My contact email-
[protected]@gmail.com
cont .no-[protected]