[Resolved] Reliance Digital — poor service from reliance resq

Raj Dhane

from Hyderabad, Telangana

Address:

560048

I have resigned a complainr regarding issue of washing machine and the technician came after 3 days, he opened the machine found one switch is not working he took order n didn't came back to fix it after several call made bay us to technician he is not ready to pic call or no return call also no proper response from customer service center after re registered complaint. Now the machine is open from 15 days. The technician name is ashok kumar and chandan.

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Apr 23, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

Verified Support

Mar 22, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

This shouldn't have happened. We are sorry for your experience. Please share your contact details at the following link - http://bit.ly/RDCustomerCare. So that we can help you accordingly.

At Your Service,
Reliance Digital

Verified Support

Mar 22, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

Our team tried contacting you, however, was unable to connect. Request you to share your alternate contact number with a suitable time to connect.

At Your Service,
Reliance Digital