[Resolved] Reliance Digital — purchases iphone xs max received faulty product | |||
I have purchased iphone xs max 64 gb from reliance store punjaguta. The phone was defective and it started restarting continuously for every 2-3 min after 2 days of my purchase. As i am out of the city from last 8 days, i had to return to hyderabad for this issue. Soon after i arrived i directly visited conquer technologies (Authorized apple service center) took the service report for purchased iphone. The response given by them is - you are 2 days late for doa policy, we can't help. The product value is rs. 1, 01, 450 and it is a decfective piece, which was not my fault. I reported within 9 days of my purchase, still they not replacing the product. Requesting team to give me a proper solution. Was this information helpful? | |||
Mar 21, 2019 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Feb 18, 2019 Reliance Digital Customer Care's response Dear Valued Customer, We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you. At Your Service, Reliance Digital | |||
4 Comments | |||
Comments
I purchased a tempered glass for my Samsung Note9 costing around 999 and it came out on the same day when I went back to complain they didn't help me out at all
Very very disappointing service I was never expecting it from reliance since I'm a old customer..but I won't be visiting reliance trend anymore
Very very disappointing service I was never expecting it from reliance since I'm a old customer..but I won't be visiting reliance trend anymore
Not providing service for rectification of ro water purifier under amc by reliance digital
Partha Pratima Sahana's reply, Feb 12, 2019
I have Purchased Amazon Firestick February at Kachiguda Reliance Digital of Hyderabad.Unfortunately, by the time I was home, there was a short circuit of Electricity and my TV stopped working, I would like to return the product as it's below 24 hours from the purchase time. Kindly accept the device and refund the amount.
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Thanks,
Phani Kumar.
Your complaint has been registered with us and here is the complaint number 700408685 for future reference.
At Your Service,
Reliance Digital